Shared Service Centre of the Mercury Properties group · Almaty

Real estate and business processes, managed by one team

We lease and source commercial space, keep buildings running, and handle accounting, legal, IT and procurement. You focus on the core, we take on the support functions.

Discuss your task Service catalogue
12
service areas
30+
partners
24
major clients

About the company

Shared Service Centre · SSC

Mercury Consulting Service LLP was founded in December 2023 as the shared service centre of the Mercury Properties group. We centralise support processes so the group's companies and our clients can focus on what matters.

Who we are

Part of the Mercury Properties group, one of Kazakhstan's largest commercial real estate investment holdings. Our office and specialist departments are based in Almaty Towers.

What we do

We manage lease relationships, handle the technical operation of buildings, and take on accounting, legal, IT, finance and procurement as outsourced functions.

How we work

We stand behind the result at every stage: clear contracts, transparent reporting and full project support regardless of scale.

Office corridor with glass partitions
Our office: Almaty Towers, North Tower, 21st floor

Transparency. Efficiency.
Growth and innovation.

We work to Mercury Properties group standards: audited reporting, international property management practices, and independent assessment of buildings' technical condition.

mercury.kz ↗

Core expertise

Full-cycle property management
  • Property Management

    Lease management

    Managing lease relationships and delivering modern turnkey offices.

  • Brokerage

    Brokerage

    Leasing and sourcing office and retail space on the best market terms. Direct line: brokerage.mcs@mercurycs.kz

  • Facility Management

    Building operation

    Technical operation of buildings and uninterrupted performance of all on-site systems.

  • Construction Management

    Fit-out & renovation

    Organising and supervising renovation and fit-out works of any complexity.

  • Outsourcing

    Function outsourcing

    Accounting, legal, IT and financial services, plus procurement support.

  • Building Management System

    Building automation

    Automated control of buildings' engineering equipment.

Properties under management

Commercial real estate formats
Glass facades of office towers
Property · Brokerage Business centres

Office leasing and operation of Class A and B+ towers

Atrium of a modern shopping centre
Retail Shopping centres

Retail space brokerage and shopping-mall maintenance

A hotel complex building
Hospitality Hotels

Operation and service support of hotel complexes

Warehouse racking in a logistics centre
Logistics Warehouses

Warehouse and industrial real estate, engineering systems

Service catalogue

Navigate by floors, like in our tower
21Office brokerage

Sourcing and leasing office space. Detailed market analysis, negotiations and deal support from viewing to signing.

19Retail brokerage

Professional brokerage for retail real estate deals: prime locations, favourable terms and clean transactions.

17Financial services

Investment planning, analysis of economic indicators and financial strategy for your business's growth and stability.

15Accounting services

A full service: bookkeeping, reporting, tax compliance and risk minimisation.

13Legal services

A full range of legal support: from drafting contracts to court representation. Reliable protection and minimal legal risk.

11HR services

Recruiting qualified staff, HR administration and motivation systems that unlock your team's potential. Questions: hr@mercurycs.kz

09IT services

Setup and support of information systems, cybersecurity and modern technology for business growth.

07Procurement support

Optimising procurement: reliable suppliers, transparent tenders and minimal costs at every stage.

05Technical maintenance

Reliable equipment maintenance and repair. Minimal downtime and maximum infrastructure performance.

03Engineering service

Design, operation and maintenance of engineering systems with optimised running costs.

01Health & safety

Developing and implementing safety measures that meet every standard. Safe working conditions and risk prevention.

00 Reception · Mercury Consulting Service Call the lift ↑

Projects

Completed works and solutions
  • Infrastructure

    Data Centre

    A modern data processing and storage centre. We ensure stable, uninterrupted operation.

  • Digitalisation

    SODIS

    Automated systems for construction management, monitoring and operation based on digital twins.

  • Renovation

    Baikonur Business Centre

    Renovation of the granite-step entrance group (83 m²), painting of the parking canopy and a chiller soundproofing frame (330 m²).

  • Renovation

    Zelyony Bazar

    Renovation and reconfiguration of retail units (60 m²), surface finishing (250 m²).

  • Renovation

    Sputnik Mall

    Plasterboard partitions to divide retail units (64 m²), roof repair with a PVC membrane (234 m²), sealing of 10 storm drains.

  • Renovation

    Moskva Metropolitan Mall

    Roof repair with PVC membrane and TechnoNIKOL (300 m²), sealing of 24 storm drains.

Why clients choose us

Our principles

  • One-stop approach

    Real estate and business processes in one place, without a dozen contractors.

  • Quality guarantee

    Full project support and accountability for the result, written into the contract.

  • Expertise

    Specialist departments with years of experience: engineers, lawyers, finance experts, brokers.

  • Transparency

    Open reporting and clear terms at every stage of the partnership.

  • High standards

    International standards of quality, safety and property upkeep.

  • Focused on your business

    We take the support processes off your plate so you can focus on what matters.

Team

Department heads
  • Portrait: Anuar Rakhatov

    Anuar Rakhatov

    General Director

  • Portrait: Leila Sautbayeva

    Leila Sautbayeva

    Deputy General Director

  • Portrait: Jamilya Sarsenbekova

    Jamilya Sarsenbekova

    Chief Accountant

  • Portrait: Inna Kozachenko

    Inna Kozachenko

    Head of Commercial Department

  • Portrait: Semyon Vorobyov

    Semyon Vorobyov

    Head of Construction Department

  • Portrait: Dastan Rakishev

    Dastan Rakishev

    Head of Procurement

  • Portrait: Birzhan Sarsembayev

    Birzhan Sarsembayev

    Head of Health & Safety

  • Portrait: Aleksey Povetkin

    Aleksey Povetkin

    Head of Engineering Infrastructure

  • Portrait: Vyacheslav Azarov

    Vyacheslav Azarov

    Head of IT Department

  • Portrait: Timur Atashpayev

    Timur Atashpayev

    Head of Legal Department

News

Company updates

  • Category III construction & installation licence

    Mercury Consulting Service LLP has obtained a Category III construction and installation works licence. This expands the range of services we offer clients and opens new opportunities for the company's growth.

  • Official Microsoft partnership

    Mercury Consulting Service has become an official Microsoft partner. The partnership provides access to advanced Microsoft technologies and solutions, special terms on products, and professional implementation support.

Contacts

We'll reply within one business day
Address
050040, Almaty, 280 Baizakov St.,
Almaty Towers, North Tower, 21st floor
Hours
Mon–Fri, 09:00–18:00
Direct department contacts
General enquiriesinfo_mcs@mercurycs.kz
Brokeragebrokerage.mcs@mercurycs.kz
+7 777 747 7091
IT supportitsupport@mercurycs.kz
HRhr@mercurycs.kz
+7 708 500 2409

Send a request

Tell us about your task and we'll reply within one business day.

The request opens in WhatsApp; nothing is sent without your confirmation. Or email us at info_mcs@mercurycs.kz